Key Responsibilities
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Assist the Executive Housekeeper and Housekeeping Manager in daily operations and staff coordination
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Supervise cleaning standards, conduct room and public area inspections, and ensure brand-quality presentation
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Maintain strict adherence to safety, hygiene, and sanitation guidelines
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Support and mentor team members to deliver efficient, detail-oriented service
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Address guest inquiries, preferences, and concerns in a timely, professional manner
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Contribute to training initiatives, performance evaluations, and ongoing staff motivation
Required Qualifications
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Minimum 2 years of experience as a Housekeeping Supervisor or Assistant Manager in a 5-star hotel
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Strong leadership, planning, and organizational skills
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Excellent communication skills in English; additional languages considered an advantage
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Keen eye for detail and a commitment to luxury-level cleanliness standards
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Professional demeanor, reliability, and problem-solving abilities
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Ability to work efficiently in a fast-paced, guest-focused environment
